We provide at least 3 layers of packages, including bubble wrap, soft foam, and hard outside foam box to keep the item secure during shipping. Most of our items arrive at the destination safely. If damage happens, please do contact us and we will provide money back or replacement as you soon as you report to us.

How to open packed terrariums easily.

1. All the foam boxes are made of 2 even pieces. 

2. Find the gap, slide with a knife gently and the boxes will be separated.